Nasi Gureng with Vegetables and Meat or Miso Soup, Seaweed and cut fruit watermelon, apples, oranges
Shop if necessary
Fresh milk
Bintang
Fuji Apples
Make Quesadillas and Salsa and/or guacamole
II. Home Maintenance
Update on electric bills
Read meter
Pay if necessary, request money
Cleaning
Garbage collection, with plastic bags in each can
Ensure tall garbage bags are in stock — buy from Ace Hardware or Hypermart. Prepare enough for one month (around 30 bags). Reorder when running low.
In bathroom
Washcloth
4 towels
2 liquid soap, 1 shampoo, 1 conditioner full
2 nice hand towels and washcloths in bathroom and shower each day; also place 2 in the kitchen.
Beds made in each bedroom
Floors clean in each bedroom
If first day
Counters and everything clean
Windows
III. Paper Supplies
5 rolls of paper towels in the kitchen -> reorder if you are low
2 rolls of toilet paper in each bathroom, with 10 spare rolls
Daily if Villa Guest is in Town
Expanded Airbnb Hosting Checklist
General Instructions:
Client-Specific Information: Refer to Airbnb records for guest details such as name, phone number, and dates of stay.
I. Communication
Call or Text: First thing every day, contact the guest to ensure everything is okay. This includes weekends. If unavailable, arrange for a substitute.
Guest Requests: Ask guests if they need any recommendations or assistance.
Daily Reporting: Send updates, photos, and videos before and after check-in/check-out to the WhatsApp group (Wanda and Nick).
II. Guest Welcome
Welcome Note: Place a handwritten note in English in the guest’s room: “Welcome to our Villa. Please call me if you need anything, Ayu. +62 857-3873-9706.”
Greeting Basket: Prepare a fruit basket and place a greeting card in it.
III. Daily Food and Beverage Preparation
Food & Drink: Ensure the following are stocked daily:
Coffee pod, Pastry
Bintang (4 bottles)
Fruit
Water tanks (at least 4 full and ready)
IV. Home Maintenance
Electricity: Update on electric bills. Read the meter and pay if necessary. Request money if needed.
Cleaning: Ensure the house is cleaned daily, including:
Garbage Collection: Bags in all cans. Check supply of tall garbage bags — purchase at Ace Hardware or Hypermart. Stock at least 30 bags/month. Reorder when low.
Bathrooms:
Washcloths, 4 towels per guest.
2 liquid soaps, 1 shampoo, and 1 conditioner, all full.
2 nice hand towels and washcloths in bathroom and shower each day; also place 2 in the kitchen.
Bedrooms: Beds made and floors cleaned.
Floors & Surfaces: Clean counters, floors, and windows.
Candles by Pool: Light them for evening arrivals.
V. Supplies Check
Paper Supplies:
Kitchen: 5 rolls of paper towels; reorder if low.
Bathrooms: 2 rolls of toilet paper per bathroom, with 10 spare rolls. Replenish as needed.
VI. Electronics and House Inspection
Pre-Check-In & Post-Check-Out: Check all electronics (appliances, air conditioning, etc.). Ensure everything works properly and take photos/videos before and after guest stays.
VII. Laundry
Towels & Bed Sheets: Wash dirty towels and bed sheets after check-out. Ensure clean linens are provided for the next guest.
VIII. Additional Duties
Housekeeper Management: Coordinate with the cleaner for timely cleaning before check-in and after check-out. Supervise and ensure the cleaning is thorough.
Procedures
Updating Daily Tasks (Zoho Tasks)
Login: Access Zoho Tasks and open the “Daily Tasks” board.
Review: Check all existing tasks for status updates. Mark completed tasks accordingly.
Temporary File Creation: For new or modified items, create a temporary update file (.txt or .docx) with brief notes and photos if needed.
Approval Workflow: Upload the temporary file to Zoho for manager approval before making final changes.
Final Update: After approval, update the main task list and archive the temporary file in the “Approved Updates” folder.
Consistency: Follow this workflow daily to ensure proper recordkeeping, transparency, and version control.
